Amity MBA HR 3rd Sem Assignment For Organizational Change & Development

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Organizational Change & Development

Assignment C

 

1.         Why are organisational changes often resisted by individuals and groups within the organisation? How can such resistance be prevented or overcome?         

2.         How can group dynamics be used by a manager to overcome resistance to change on the part of his subordinates? 

3.         " Change in organisation should be implemented with the cooperation of the effected employees". Comment.      

4.         What do you understand by organisation development (OD)? Discuss the assumptions underlying organisation development.     

5.         Why is it necessary for doing OD? Discuss the steps involved in the process of OD.

6.         Discuss the behavioural interventions techniques for Organisation development.    

7.         “Organisations that fail to change are sure to fall". Comment.         

8.         Write short notes on five: 

A. Planned change,  

B. Force field analysis  

C. Sensitivity training        

D. Action research              

E. Grid OD

 

Assignment B

 

Case Detail: 

Mr. Kulkarni got promotion last year and has been posted as foreman in a production shop. Before his promotion to the management cadre, he had been a supervisor for four years. His work for that job had considerably been outstanding. It may be recalled that Kulkarni joined the company as a trade Apprentice. He did well in his training and his susequent jobs. He rose to the job of a supervisor in about six years. His human reletions were generally good. His colleagues had wished him well on his promotion. To improve the working of his shop, Kulkarni introduced some changes in his shop. He reallocated the the responsibilities of the supervisors and changed the shifts and machines of some operators. He thought that this change would improve the working of his shop. However, from that time onwards Kulkarni began to have trouble as foreman. The supervisors in his shop gave him the silent treatment. The operators seemed to make mistakes even in doing simple things. Everyday there was a machine shutdown. By the end of the quarter, Kulkarni's work shop was showing the poorest production record in the whole of the plant.

 

Question

1.         What do you think has gone wrong?

 

2.         Did Kulkarni make a mistake in introducing the changes? Justify your answer.

 

3.         If you were Kulkarni, what would you do to get the things right?

 

Assignment C

 

Question No.  1           Marks - 10

Lewim's process consists of   

 

Options          

1. Unfreezing stage        
2. moving stage  
3. refreezing stage          
4. All of these

 

Question No.  2           Marks - 10

New performance appraisal system and incentives usage is part of  

 

Options          

1. Mobilize commitment
2. consolidation of gains
3. reinforcement of new programmes    
4. human resource intervention

 

Question No.  3           Marks - 10

Moving stage in Lewin's organisational change process considers    

 

Options          

1. mobilize commitment 
2. consolidation of games          
3. monitoring and assessing programmes           
4. reinforcement of new programmes

 

Question No.  4           Marks - 10

" Self-designing  organisations'" is an example of     

 

Options          

1. human resource intervention  
2. technostructural intervention 
3. strategic intervention 
4. HRM interventions

 

Question No.  5           Marks - 10

Formulating SMART performance training objectives are included in         

 

Options          

1. Human resource interventions
2. strategic interventions
3. Technostructural interventions           
4. HRM interventions

 

Question No.  6           Marks - 10

While describing individual roles, the 'Role ' is called as      

 

Options          

1. Individual role
2. Focal role       
3. social role       
4. none of these

 

Question No.  7           Marks - 10

Organisational Development (OD) process is cyclical and ends, when        

 

Options          

1. data is gathered          
2. problem is identified  
3. desired development result is ontained         
4. plan is implemented   

 

Question No.  8           Marks - 10

The role negotiation technique for group intervention was developed by    

 

Options          

1. Roger Harrison           
2. Bennet and Hailey     
3. both Roger Harrison and Bennet and hailey 
4. none of these

 

Question No.  9           Marks - 10

OD can also be called as a process for           

 

Options          

1. Performance appraisal
2. change of people        
3. For teaching people how to solve the problem          
4. all of these

 

Question No.  10         Marks - 10

People in the organisation should be treated as         

 

Options          

1. Important resource     
2. Natural resource         
3. working capital          
4. all of these

 

Question No.  11         Marks - 10

‘In terms of organisational change,' maintenance of status quo' represent    

 

Options          

1. instability       
2. stability          
3. contradiction  
4. opposition

 

Question No.  12         Marks - 10

Among the most common and influencial forces of organosational change are the emergence of new competitors and ____________    

 

Options          

1. Innovation in technology       
2. new company leadership        
3. evolving attitudes      
4. all of these

 

Question No.  13         Marks - 10

Which of the following strategies refer to slow, gradual or incremental type of change in terms of strategic management? 

 

Options          

1. Internal development 
2. external development 
3. revolutionary development    
4. radical development

 

Question No.  14         Marks - 10

Joint venture is an example of which of the following?        

 

Options          

1. Internal development 
2. external development 
3. revolutionary development    
4. radical development

 

Question No.  15         Marks - 10

Which of the following is one of the dimensions of the Greiner's Model?   

 

Options          

1. Growth rate of company        
2. Growth rate of  market          
3. growth rate of industry          
4. growth rate of economy

 

Question No.  16         Marks - 10

Managing change is integral part of _________        

 

Options          

1. Top management's  job          
2. middle management's job      
3. every managers job    
4. first line manager's job

 

Question No.  17         Marks - 10

Which of the following is not an external force of change?  

 

Options          

1. market place   
2. economic change        
3. work force      
4. Government law and regulations       

 

Question No.  18         Marks - 10

Falling interest rates would most stimulate what change factor for a manager?       

 

Options          

1. market place   
2. economy         
3. Government law and regulation        
4. labour market 

 

Question No.  19         Marks - 10

Which change factor did Steve Bennett address in his turnaround of Intuit Inc.?   

 

Options          

1. Technology    
2. workforce       
3. equipment      
4. strategy

 

Question No.  20         Marks - 10

Labour strikes are an example of what change factor that may encourage a change in management, thinking and practices?       

 

Options          

1. Work force     
2. equipment      
3. employees attitude     
4. strategy

 

Question No.  21         Marks - 10

Internal forces that stimulate the need for change tend to originate primarily from the impact of external forces or from ______-______         

 

Options          

1. The forces of competition      
2. Change in technology
3. The internal operations of the organisation    
4. customer demand for the products the company produces   

 

Question No.  22         Marks - 10

Which of the following is not one of the ADKAR change model process? 

 

Options          

1. Awareness      
2. determination 
3. ability 
4. knowledge

 

Question No.  23         Marks - 10

When implementing change process, which level of creating a shared vision is essential?   

 

Options          

1. telling 
2. testing
3. consulting       
4. cocreating

 

Question No.  24         Marks - 10

Which of the following factors is least important when selecting a change strategy

 

Options          

1. Finance           
2. Time frame     
3. expertise         
4. degree of resistance   

 

Question No.  25         Marks - 10

Change management often fails because of _______________       

 

Options          

1. Focusing only on process       
2. Focusing only om results       
3. No change in reward system  
4. All of these

 

Question No.  26         Marks - 10

An integrated tools for measuring the impact of change in the organisation are      

 

Options          

1. ROI    
2. Cost of project           
3. Project of time
4. The results chain        

 

Question No.  27         Marks - 10

Which of the following should not be the role of the change agent?

 

Options          

1. Facilitator       
2. Project manager         
3. Clown
4. Educator

 

Question No.  28         Marks - 10

Culture intervention concentrates on 

 

Options          

1. Traditions       
2. precedents      
3. practices         
4. All of these

 

Question No.  29         Marks - 10

Survey feedback system consists of cyclical process, there numbers being __________     

 

Options          

1. Three  
2. four    
3. five     
4. six

 

Question No.  30         Marks - 10

Management by Objectives (MBO) programme generally consists of          

 

Options          

1. four stages      
2. five stages      
3. six stages        
4. seven stages

 

Question No.  31         Marks - 10

The team of authours, who called organisational development as, practical application  of science of organisation is         

 

Options          

1. Fayle and Taiylor       
2. Porras and Robertson 
3. Roggers and Bennet  
4. None of these

 

Question No.  32         Marks - 10

Reputation analysis analysis is based on the idea, that ____________         

 

Options          

1. Hard working workers have reputation         
2. The company should have reputation in the market  
3. Powerful people are known to others
4. all of these

 

Question No.  33         Marks - 10

The number of different management approaches for changing entire system, are thought to be    

 

Options          

1. four  numbers 
2. five numbers  
3. six numbers    
4. seven numbers

 

Question No.  34         Marks - 10

A known OD conceptualise, has indentified prime responsibility of OD consultant, the initiator's name is

 

Options          

1. Taylor 
2. Ishikawa         
3. Porovasky      
4. Argyris

 

Question No.  35         Marks - 10

Which of the following is an OD technique  

 

Options          

1. Exit interview
2. Quality circle  
3. Organisational restructuring   
4. Team building

 

Question No.  36         Marks - 10

Which of these is not a characteristics of OD?          

 

Options          

1. Long term      
2. planned          
3. any change     
4. behavioural science    

 

Question No.  37         Marks - 10

Which one of these contributions  is not credited to Kurt Lewin ?  

 

Options          

1. Force field analysis    
2. Action Research         
3. Transactional analysis
4. T=Group

 

Question No.  38         Marks - 10

Which one of these does not belong to the model of culture proposed by Edgar Schain?   

 

Options          

1. Artefacts        
2. Shared responsibility  
3. shared assumptions    
4. Espoused values

 

Question No.  39         Marks - 10

How many roles are defined in Belbin team roles?   

 

Options          

1. seven  
2. eight   
3. nine    
4. eleven

 

Question No.  40         Marks - 10

Adult learning theory is also called   

 

Options          

1. Pedagogy       
2. Andragogy     
3. Gynogogy      
4. Dynogogy

 

 

 

 

 

           

 

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