Talent Acquisition & Development
Assignment A
1. What do you mean by job analysis? Describe job analysis process.
2. “HR planning is concered with the flow of the people into, through, and out of organisation," Comment.
3. What are various sources of recruitment? Explain merits and demerits of internal sources.
4. Explain process of selection.
5. Explain the retention management process.
6. Designing of job according to the worker's physical strength and ability is known as 7. Why the training of manpower is beneficial for the progress of an organisation?
8. Write short notes on:
Application blank
On the job training
Sensitivity training
Labour turn over
Absentism
Assignment B
Case Detail:
Hotel Mangalore private ltd is located in Hampankatta, Mangalore. It is1 km from Mangalore railway station. Though started about 2 years ago, it is now attracting business customers throughout the country. Mr R K Shetty who has served in five star hotels in Mumbai and Chennai wants to make this hotel the number one hotel in Mangalore. The staff and employees of this hotel are recruited locally. Since most of them do not have experience of working in five star hotels, they do not have the attitudes and skills to deal with the hotel's customers. In contrast, the supervisory staff are qualified, having a degree in hotel management and have undergone an intensive training in five star hotels in Mumbai before joining hotel Manglore. They however found that their assistants in front office, lobby, restaurants, kitchen and housekeeping, did not have formal training in their respective jobs. The supervisory staff therefore found it difficult to give them suitable instructions. The employees and staff did not use to the standards expected of them from the business customers, who compared the servicesat hotel Manglore with other five star hotels. Of late there has been an increasing number of complaints about general cleanness, house keeping, room service and service at restaurants. Mr Shetty has called a number of meetings with departmental Heads and supervisory staff. They have strongly recommended a formal training programme for staff and employees. Hpwever, the problem was that that the supervisors staff do not wish to relieve the staff during working hours and the staff are not willing to attend the training programme after the working hours.
Question
1. If you are appointed as consultant for training programme for the development of staff and employees of this Hotel, how will you commence your work for training programme?
2. How will you assess the training needs for staff and employees.
3. What will be contents of the training programme?
Assignment C
Question No. 1 Marks - 10
The final process of job analysis in the preparation of two statements mainly
Options
- job observation and job description
- job specification and job observation
- job description and job specification
- none of these
Question No. 2 Marks - 10
Which of the following term is not associated with job analysis?
Options
- task
- duty
- position
- competetor
Question No. 3 Marks - 10
The process of bringing together different task to build a job is called_______
Options
- evaluation
- design
- classification
- description
Question No. 4 Marks - 10
The process of grouping of similar types of work together is known as job______
Options
- evaluation
- description
- classification
- design
Question No. 5 Marks - 10
The written statement of the findings of job analysis is called _______
Options
- job design
- job classificatiob
- job description
- job evaluation
Question No. 6 Marks - 10
A structured questionaire method for collecting data about the personal qualities of employees is called________
Options
- functional job analysis
- work profiling system
- management position description questionaire
- none of these
Question No. 7 Marks - 10
The process of forecasting an organisation future demand for and supply of the right type of people in the right number is _________
Options
- Human resource management
- Human resource planning
- Human capital management
- None of these
Question No. 8 Marks - 10
Which of the following factors state the importance of HR Planning of people in the right number is _________
Options
- Creating highly talented personel
- international strategies
- Resistancve to change and move
- All these
Question No. 9 Marks - 10
What is the major issue faced while doing personnel planning tml> of people in the right number is _________
Options
- Type of information which should be used in making forecasts
- types of people to be hired
- multiple positions to be filled
- all these
Question No. 10 Marks - 10
The process of estimating the quantity and quality of people required to meet future needs of the organisation is called
Options
- supply forecasting
- demand forecasting
- environmental forecasting
- economical forecasting
Question No. 11 Marks - 10
The model that aims at measuring the degree of each essential ability required for performing the job effectively is known as
Options
- Fleshman job analysis system
- Common metric questionair
- functional job analysis
- management position description questionaire
Question No. 12 Marks - 10
Designing of job according to the worker's physical strength and ability is known as
Options
- Ergonomics
- task assortment
- job autonomy
- none of these
Question No. 13 Marks - 10
Which of the following is not a component of job design
Options
- job rotation
- job outsourcing
- job reengineering
- job enrichment
Question No. 14 Marks - 10
Moving employees from one job to another in a predetermined way is called
Options
- job enrichment
- job rotation
- job reengineering
- work mapping
Question No. 15 Marks - 10
The primary aim of recruitment and selection is to __________
Options
- hire the best individuals at optimum cost
- met the high labour turnover
- ensure the availability of surplus in the case sickness and absence
- none of these
Question No. 16 Marks - 10
Recruitment is widely viewed as a
Options
- negative process
- positive process
- both negative and positive process
- none of these
Question No. 17 Marks - 10
The process of developing an applicants pool for job openings in an organisation is called
Options
- Hiring
- recruitment
- retention
- first the proper training programme
Question No. 18 Marks - 10
Which indicate the degree to which a tool or test measures what it is supposed to measure?
Options
- reliability
- validity
- dependability
- goodness for fit
Question No. 19 Marks - 10
Internal recruitment has the potentiality to increase________among the employees
Options
- conflicts
- misunderstanding
- income
- morale
Question No. 20 Marks - 10
Advertisements through news papers, TV, radio professional journals and magazines are_________methods of recruitments
Options
- direct
- indirect
- third party
- none of these
Question No. 21 Marks - 10
Recruitment policy usually high lights the need for establishing
Options
- job specification
- job analysis
- job description
- none of these
Question No. 22 Marks - 10
Which of the following is the serious problem that might arise due to excessive reliance on internal recruitment?
Options
- reduced job performance
- high labour turnover
- lack of motivation
- internal resistance
Question No. 23 Marks - 10
State employment Exchange are generally the agencies of ______________
Options
- first
- public
- professional
- none of these
Question No. 24 Marks - 10
Type of turnover which is lead in organisation by disruptive leaves of employees is considered as
Options
- functional turnover
- disfunctional turnover
- voluntary turnover
- involuntary turnover
Question No. 25 Marks - 10
Absenteeism of employees from job because of funeral in employees family of employee illness is classified as ______________
Options
- voluntary absenteeism
- involuntary absenteeism
- satisfactory absenteeism
- none of these
Question No. 26 Marks - 10
Situation which results in putting employees on unpaid absenses is classified as
Options
- Layoffs
- retirement buyouts
- attribution
- attrition
Question No. 27 Marks - 10
Support and assistances services given to displaced employees are classified as
Options
- attribution services
- buyout services
- out placement services
- attrition services
Question No. 28 Marks - 10
Concept in which pay of jobs that rquire similar skills, abilities, and knowledge without taking duties into consideration is called
Options
- pay primacy
- pay equity
- pay exemption
- distribution pay
Question No. 29 Marks - 10
Kind of interview taken place in organisation to ask about possible reasons leads to job job turnover as classified as
Options
- employee firing interview
- transfer interview
- termination interview
- exit interview
Question No. 30 Marks - 10
The training on total quality management focuses on
Options
- employees only
- employees and customers
- customers only
- none of these
Question No. 31 Marks - 10
Transfer of learning to the work place needs to be made for the training programme to have been successful. Which of the following can hinder this process
Options
- lack of managerial support
- ridicule from colleagues
- low self efficacy
- All these
Question No. 32 Marks - 10
The following training aims to provide broad training to enable the trainee to take up a wide variety of tasks within the field of specialisation
Options
- on the job training
- apprenticeship
- off the jon
- demonstration
Question No. 33 Marks - 10
Training within industry scheme provide training in
Options
- job instructions
- job rotation
- job method
- All of these
Question No. 34 Marks - 10
Demonstration type of training method is used to train__________
Options
- managers
- workers
- managers
- officers
Question No. 35 Marks - 10
The following is not a on-the-job training method
Options
- under studies
- case study
- management by objective
- job rotation
Question No. 36 Marks - 10
The following is vertical expansion of the job
Options
- job rotation
- jon enrichment
- MBO
- All of these
Question No. 37 Marks - 10
It is widely used for human relations and leadership training
Options
- business games
- role playing
- case study
- job rotation
Question No. 38 Marks - 10
Which of the following is a technique of evaluation?
Options
- transfer validity
- longitudinal or time series analysis
- Inter organisational validity
- none of these
Question No. 39 Marks - 10
Which of these is an off -the-job training method?
Options
- job rotation
- television
- orientation training
- coaching
Question No. 40 Marks - 10
Which refers to the learning opportunities designed to help employees grow?
Options
- Training
- Development
- education
- All of these