business organisation and management assignment
Q1.What is Management? Discuss its essential features.
Q2.What is planning? Explain briefly the different types of Plans giving suitable examples.
Q3.Explin in brief the essential features of a joint stock company?
Q4.What is an organization? Distinguish between functional and product departmentation.
Q5. (a) Distinguish between delegation and decentralization.
(b) Explain in brief the significance of staffing.
Q1.Compare Maslow’s Need Hierarchy theory with that of Herzberg’s Two factor theory.
Q2.Critically examine Mc.Gregor’s Theory X and Theory y.
Q3.Why is managing diversity significant. Explain
Case Study
“I expect every manager in my department to act completely rational in every decision he makes” , declared Ishwar Dayal, Director Marketing in Overseas Plastics Ltd.. “ Everyone of us , irrespective of his position in the organisationhas to be a professional rationalist and I expect him not only to know what he is doing and why he is doing it , but also to be right in his decisions. I know someone has said that a good manager needs to be right only in more than half of his decisions. But that is not good enough for me. However , one may be excused for an occasional mistake especially on matters beyond one’s control but no one can be pardoned for acting irrationally”
“I endorse your views , Sir” , said Indu Alluwalia , his Advertising Manager , “ and I always try to be rational and logical in my decisions but would you mind helping me to be sure of this by explaining what rational decisions are”?
Read and analyse the above case and answer the following questions
(A)Explain, how Mr. Ishwar Dayal might describe what is involved in making rational decisions.
(B) If Ms.Indu Alluwalia then declares that there is no way that she can be completely rational ,what would you suggest as areply ?
Q-1- Which of the following is a middle level function?
a) Reviewing daily and weekly production or sales report.
b) Selecting board members.
c) Supervising day-to-day operations.
d) Evaluating the all-round performance of various department.
Q-2- The process of designing and maintaining an environment in which individuals working together in groups, efficiently accomplish specific aims is termed as .
a) Administration.
b) Management.
c) Organization.
d) Staffing.
Q-3- The analysis and measurement of actual operations against the established standards developed during the planning process is called .
a) Controlling.
b) Monitoring.
c) Leading.
d) Organizing
Q-4- Which of the following theories ignored the concepts of leadership, motivation, power, and informal relations?
a) Pre-Classical.
b) Classical.
c) Behavioral.
d) Modern.
Q-5- Managers deals with the actual operation of an organization’s units.
a) First-level.
b) Top-level.
c) Middle-level.
d) Link-level.
Q-6- Which of the following skills is important at all levels of an organization?
a) Conceptual.
b) Design.
c) Human.
d) Technical.
Q-7- Under which system does a worker’s wage increases in proportion to the output produced?
a) Time-and-motion study.
b) Piece-rate incentive system.
c) Micromotion study.
d) Gantt chart.
Q-8- Decreasing the role of subordinates in decision-making is known as_ .
a) Decentralization.
b) Stabilization.
c) Centralization.
d) Organization.
Q-9- The two major managerial practices that are emerged from Taylor’s approach to management are the piece rate incentive system and
a) Time and motion study
b) Work study
c) Fatigue study
d) Organization study
Q-10- Weber coined the term to identify large organizations that operated on a rational basis .
a) Autocracy
b) Dictatorship
c) Bureaucracy
d) Diplomacy
Q-11- A company has the following managers-Manager(Production),Manager(Finance), Manager(Marketing).This is an example for departmentation by:
a) Functions
b) Products
c) Territory
Q-12 -………………..consists of a set of activities aimed at attracting and selecting individuals for positions in a way that will facilitate the achievement of organizational goals
a) Recruitment
b) Selection
c) Staffing
Q-13 - ……………. is the process of identifying and attempting to attract candidates who are capable of effectively filling job vacancies.
a) Recruitment
b) Staffing
c) Selection
Q-14 - ………...involves choosing the candidates who best meet the qualifications and have the greatest aptitude for the job.
a) Staffing
b) Recruitment
c) Selection
Q-15- A virtual organizational structure can be defined as:
a) a virtual structure of company functions which come together to serve a specific purpose and then disappear.
b) a temporary network of company functions which come together to serve a specific purpose and then disappear.
c) a non-permanent form of organization which encourages the growth of regional groupings, thus allowing a degree of autonomy.
a) d) an organizational form based on a functional corporate structure with a mainly ' domestic' focus and a small international division.
Q-16- There are many types of organizational forms. Which of the following is not a type of organization form?
a) Function
b) Geographical
c) Matrix
d) Subsidiary
Q-17- Which one of the following is not a type of single-out plan?
a) Programs.
b) Policies.
c) Budgets
d) Projects.
Q-18- Which one of the following is the first step in the planning process?
a) Establishing objectives.
b) Analyzing opportunities.
c) Determining planning premises.
d) Identifying alternatives.
Q-19- Which of the following is not the limitations of planning?
a) Time consuming process.
b) Expensive.
c) Flexible.
d) Lack of accurate information.
Q-20- When developing a contingency plan, manager should not try to .
a) Increase interruption to the operations of the business.
b) Speed up the restoration of services.
c) Reduce financial losses.
d) Resume critical operation within a specified time after a disaster.
Q-21- Te open systems approach to planning is effective as it leads to in planning.
a) Rigidity.
b) Flexibility.
c)Inelasticity.
d)Invariability.
Q-22- The management function tat involves setting goals and deciding how best to achieve tem is known as .
a) Planning.
b) Organizing
c) Leading.
d) Controlling.
Q-23- Generally `strategic plan` is an important aspect of the jobs of managers.
a) Operation-level.
b) Middle- Level.
c) Top-level.
d) At all levels
Q-24-There is no universal definition of Knowledge Management. Nonetheless, Knowledge Management can be described as the involvement of:
a) Ideas
b) Human mind
c) Time horizon
d) Proces
Q-25-Adopting Knowledge Management can lead to sustainable competitive advantage. Which of the following statement is not true:
a) We view Knowledge Management strategy as an exclusive part of the organization
b) Our top priority is to treat people like assets rather than costs
c) We believe that Knowledge Management is contributing to stronger relationships among
partners/suppliers/customers and the organization
d) It creates strategic advantage by enabling an innovative strategy that would not otherwise be possible
Q-26-The concept of "ba" refers to what?
a) The creation of knowledge
b) Transformation of information
c) Conversion of data
d) Management of key human resources
Q-27-The main barrier to implementing Knowledge Management within an organization is:
a) The willingness to initiate change.
b) Weak leadership and commitment.
c) IT infrastructure.
d) The lack of clear process and procedures.
Q-28- The importance of assessing Knowledge Management as part of the overall organizational performance measurement process is attributed to:
a) the significance of intellectual capital/asset.
b) individual accountability.
c) changes in business strategy.
d) contemporary accounting reporting standards.
Q-29- The 'people portfolio' of an organization can describe its people (i.e. knowledge owners) based on their level of expertise and potential for growth in the organization-specific Knowledge Management skill/expert areas. Four types or states of 'knowledge owners' can be identified, what are these?
a) 'key players', 'rising stars', 'core competent' and 'redundancy'
b) 'key players'. 'rising stars', 'core competent' and 'deadwood'
c) 'core assets', 'rising stars', 'core competent' and 'deadwood'
d) 'core assets', 'rising stars', 'core competent' and 'redundancy'
Q-30-Which of the following is not a strategic advantage of successful Knowledge Management?
a) Making possible execution of an important but common strategy throughout an industry
b) Adding knowledge to the products and services they offer for sale
a) Increasing the investment in information technology therefore expanding its capacity to process data
b) Using knowledge and Knowledge Management to perform nonstrategic processes exceptionally well
Q-31-Which of the following is not the means by which an organization can use to measure or value knowledge assets?
a) Further external and internal investment
b) Innovation and continuous learning
c) Improvement of current practices aiming for best practice
d) Factors that influence competitors' global strategies
Q-32- The necessity of developing KMIS derives from:
a) the need of exploring data and information.
b) the influx of knowledge IT vendors and products.
c) the need to improve the quality and efficiency of the organization.
d) the shortfall of computerized databases.
Q-33- In general, there are two distinctive approaches which can be adopted to implement a knowledge management system. The first is the creation of a separate and distinctive knowledge management unit within the organization. What is the second?
a) Building a knowledge management strategy as an integral part of the business strategy
b) Developing an inter-organizational partnership with all suppliers
c) Formulating a knowledge management plan that involves a major organizational restructuring
d) Developing an integrative IT strategy to improve communications between key knowledge workers
Q-34- More direction is required at level.
a) Top
b) Middle
c) Lower
d) Directors.
Q-35- is the result of the business policies.
a) Formal organization.
b) Informal organization.
c) Line organization.
d) Staff organization.
Q-36- In case of line organization authorities are_ .
a) Centralised.
b) Decentralised.
c) Equally distributed.
d) None of the above.
Q-37- Supervisors are link between
a) Directors and managers.
b) Workers and middle level managers.
c) Directors and workers.
d) Workers and workers.
Q-38- The supervisor has to under his control.
a) Plan the work.
b) Organize the work.
c) Control the work.
d) All the above.
Q-39- Controlling is the function of the management.
a) First
b) Last
c) Both (a) and (b)
d) Neither (a) nor (b).
Q-40 In business enterprises controlling is required
a) While establishing business.
b) In the beginning of the year.
c) At the end of the yea
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University: AMITY Year: 2015