University: AMITY Year: 2015ASSIGNMENT A
1
Explain the concept of Corporate Governance and show its relation with Social Responsibility of Business.
2
Give a brief overview of Dimensions of Social Responsibility.
3
What do you understand by Sustainable Development? What are its objectives and components?
4
What do you understand by business ethics and how it is important for the business?
5
What is social audit and what is its relevance for business organization?
ASSIGNMENT B
Case Detail :
BHARAT PETROLUEM
Introduction
Bharat Petroleum Corporation Limited (BPCL) is a downstream oil refining and marketing
company. The company has its network spread over all the four regions in India and is
represented in almost all markets. It caters to different petroleum sectors – Liquefied Petroleum
Gas (LPG) and Kerosene for domestic consumption, automotive fuels and lubricants for vehicles,
and feedstock and fuels for industrial applications. The company also manufacture
petrochemicals like Benzene, Toluene, Linear Alkyl Benzene feedstock etc. With a sales
turnover of Rs. 25,650 crore and profits of Rs. 701.30 crore in
1999, BPCL is the 5th largest company by sales in India. Its strength lies in an efficient refinery
and strong distribution network, which has given it a 20% market share in petroleum products in
India. BPCL has a tie up with Shell Petroleum Co. of Netherlands to manufacture and market
Shell lubricants in India. In a major expansion move, BPCL is increasing its refining capacity
through 3 joint ventures and also adding on to its distribution strength by laying a similar number
of pipelines. BPCL is also planning a foray into petrochemicals through a 1.8 million tonnes (mt)
naphtha craker plant in Tamil Nadu for around Rs. 7,000 crore and this project is scheduled to go
on stream by 2002.
Ecological Concern
BPCL has been continuously striving towards conservation and improvement of the environment
by adopting new technologies. In March 2003, BPCL introduced low lead MS (with 0.15 gm of
lead per liter) in the country. From April 1996, HSD with a maximum sulphur content of 0.5% by
weight, was introduced in the metro cities and in the Taj Trapezium. From September 1996, HSD,
with a maximum sulphur content of 0.25% by weight, was introduced in the Taj Trapezium. To
meet the requirement of HSD all over the country with the revised specification of maximum
sulphur content of 0.25% by weight, from April 1999, facilities for Diesel Hydro Desulphurisation
are being put up in the refinery. Distribution of other low sulphur fuels (which has
maximum sulphur content of 1.8% by weight) was started in the National capital region
from October 1996, which ended the use on High Sulphur FO and RFO. BPCL conducted two
advertising compaigns of behalf of the industry – the first on the importance of LPG conservation
and the second on the introduction of low leaded petrol. On the pollution control front, BPCL has
set up a special sophisticated plant to meet the stringent standards set by Minimum National
Standards for Effluents from Oil Refineries (MINAS). BPCL’s emission standards are far more
stringent than the limits laid down by the Pollution Control Board. BPCL had also invested
around Rs. 220 crore, in pollution abatement and energy conservation systems.
Safety and Social Commitments.
Safety continued to be accorded the highest priority in BPCL both in refining and marketing
operations. In 2002-03, its refinery achieved 3 million man-hours without Lost Time Accident
(LTA) on one occasion and one million man-hours without LTA on two occasions. The
microprocessor based control system as its refinery monitors the operating conditions for safety
hazards and the refinery is divided into three separate areas as high risk, low risk and medium
risk. Each employee, irrespective of levels, is given fire-fighting training and mock drills are
carried out at quarterly intervals for different range fires. Employees are given training on
simulators so that they learn by committing mistakes on simulators and not in real conditions.
BPCL’s Mumbai refinery has a Mutual Aid agreement along with the neighboring 9 industries for
fighting major fires.
As a result of higher exposure to various safety awareness programs, there has been a reduction
of injuries in BPCL’s refinery by 34% for its own employees, and 43% for contractors’
employees, in 1996-97. Moreover the frequency of LTA has come down from 1.5% to 0.6% for
its employees and from 5.6% to 1.7% for contractors employees. To enhance safety
performance, BPCL introduced ‘safety by walk-around’ concept wherein experienced officers
were appointed as safety surveyors and safety sampling was done by senior management staff. It
also organized a safety symposium at its refinery in which members from the oil industry,
government bodies. Oil awareness on LPG safety, BPCL also screened one-minute films on the
safe handling of LPG, on popular TV channels.
BPCL sponsors many sporting events like Santosh Trophy, National Football Tournament, and
also coaching camps for youngsters. Lifeline Express was contributed to social welfare – a fully
equipped train, which look the latest medical technology to remote villages of India. The
company has also adopted 11 Scheduled caste/Scheduled tribes villages under the Component and
Tribal sub-plan. The facilities provided by the company include community centers,
tube/borewells, educational support medical facilities, vocational guidance and training to make
villagers self-reliant and improve their standard of living.
Achievements
BPCL was adjudged the winner of the ‘Oil Industry Safety Awards’ for its safety performance
being the best among all the “LPG Marketing Organization in 1995-96” for the fourth year in
succession. BPCL’s annual report for 1994-95 was selected by ICAI as the best presented
amongst the public sector/joint sector companies for the second year in succession. The South
Asian Federation of Accountants also adjudged the same as the second best presented in the
non-financial sector in the SAARC region. BPCL received ISO-9002 certification from Bureau
Veritas Quality International (BVQI) for 15 out of its 22 bottling plants. BPCL has also received
ISO-9002 accreditation for its refinery, aviation service stations at Mumbai, Delhi, Calcutta and
Bangalore depots at Miraj and Mysore and lubricants blending plant at Wadilube.
1.
What are the Social Commitments of Bharat Petroleum?
2.
What are the Ecological Concerns projected by Bharat Petroleum?
3.
Has Bharat Petroleum benefitted from showing responsibility towards the environment?
ASSIGNMENT C
Question No: 1
Assessment of social environment is an integral part of
maximization of profits
ensuring CSR
degrading the environment
ensuring political stability
Question No: 2
Morality is the standard
which individual or group determine about deciding what is right or wrong and good or evil
which individual or group determine about deciding what should be done
which individual or group determine about deciding what gives highest profits
which individual or group determine about deciding what brings dissatisfaction
Question No: 3
Business Ethics concentrate on
on profitable standards as they apply to business policies, institutions and behaviour
on moral standards as they apply to business policies, institutions and behaviour
on political standards as they apply to business policies, institutions and behaviour
on technical standards as they apply to business policies, institutions and behaviour
Question No: 4
The socio-economic operating statement should be prepared
along with the temperature of the place
along with the financial statements of the company
along with the political statements
along with the technical statements
Question No: 5
Social audit refers to
the process involving a retrospective review of the impact or contribution of a company to the recognized political dimensions
the process involving a retrospective review of the impact or contribution of a company to the recognized political dimensions
the process involving a review of the impact of a company to the recognized social dimensions
the process involving a retrospective review of the impact or contribution of a company to the recognized economic dimensions
Question No: 6
Free markets are justified from ethical point of view because
Free markets are justified from ethical point of view because
they maximize the economic utility of society’s members
they respect the freedom of choice of both buyers and sellers
All of the above
Question No: 7
Corporate Governance can be defined
as a systematic process by which companies are directed and controlled to enhance their wealth generating capacity
as a unsystematic process by which companies are directed and controlled to enhance their wealth generating capacity
as a systematic process by which companies are directed and controlled to enhance their space
as a systematic process by which companies are directed and controlled to enhance their political contacts
Question No: 8
The following act deals with welfare of the employees:
Factories Act
the Employees Statement Insurance Act, 1948.
Employees Provident Fund
All of the above
Question No: 9
Social accounting is:
the systematic assessment and reporting on those aspects of a company as activities that have a political impact
the systematic assessment and reporting on those aspects of a company as activities that have an economic impact
the systematic assessment and reporting on those aspects of a company as activities that have a technical impact
the systematic assessment and reporting on those aspects of a company as activities that have a social impact
Question No: 10
The Social Income Statement is divided into:
Social Benefits and Costs to Staff
Social Benefits and Costs to Community
Social Benefits and Costs to General Public
All of the above
Question No: 11
ITC has set up ____ to fulfill its CSR
CFC
GHG
e choupals
All of the above
Question No: 12
Ethical behavior is:
a short term strategy
a Long term strategy
a short and long term strategy
a medium term strategy
Question No: 13
Crisis Management is
the art of making decisions to head off or mitigate the effects of an event, when under stress
the art of protecting the environment when under stress
the art of increasing profits when under stress
the art of moving ahead technologically when under stress
Question No: 14
People refers to
increasing profits
harming the environment
fair and beneficial business practices toward labour and the community and region in which a corporation conducts its business
All of the above
Question No: 15
Cadbury Committee was set up by ___ in ____
Tokyo Stock Exchange, 1980
Singapore Stock Exchange, 1985
London Stock Exchange, 1991
None of the above
Question No: 16
Social audit is an outcome of (in increasing order)
Assessment& Evaluation, Identification, Measurement, Reporting
Identification, Assessment& Evaluation, Measurement, Reporting
Identification, Measurement, Assessment& Evaluation, Reporting
Reporting, Identification, Assessment& Evaluation, Measurement
Question No: 17
Grey marketing refers to
selling grey coloured products
goods are imported and sold through market distribution channels not authorised by the manufacturer
Selling bad quality products
Selling same type of products
Question No: 18
Comprehensive Audit tries to
measure, verify and evaluate the total performance of the organization including its profitability activities
measure, verify and evaluate the total performance of the organization including its technical activities
measure, verify and evaluate the total performance of the organization including its economic activities
measure, verify and evaluate the total performance of the organization including its social responsibility activities
Question No: 19
Triple Bottom Line includes
People
Planet
Profit
All of the above
Question No: 20
Planet refers to
Earth
sustainable environmental practices
Using non renewable resources
Polluting the environment
Question No: 21
Which of the following is a criticism of TBL?
Division of Labour
effectiveness
Nationalism
All of the above
Question No: 22
Purpose of Sustainability Reporting is
Benchmarking
Demonstrating
Comparing
All of the above
Question No: 23
Sustainable activities are those which
Use materials in continuous cycles.
Use reliable sources of energy continuously.
Use the positive and just side of human personality.
All of the above
Question No: 24
The HDI is computed from:`
gross domestic production per capita, adjusted for local purchasing power
life expectancy at birth
Literacy
All of the above
Question No: 25
The positivist approach was studied in terms of
Environment Protection
FDI
HDI
GDP/GNP
Question No: 26
Sustainable development is defined as:
Development to deplete the natural resources
To completely use up the natural resources by the present generation
To degrade quality of human life
Development, which meets the needs of the present without compromising the ability of future generations to meet their own needs
Question No: 27
Today’s environmental problems are largely the consequence of
Management of Waste Products
Sustainable Consumption of natural resources
the unsustainable consumption of natural resources and the mismanagement of waste products
Re-use and Recycling of products
Question No: 28
Sustainability Indicators include:
crop yields,
productivity,
nutrient status
All of the above
Question No: 29
The major advantage of crop diversification is
reduced erosion,
reduced soil fertility,
maximization of risk, and
decreased yield
Question No: 30
CSR is about how companies :
manage the business processes to produce an overall positive impact on society
increase profits
Harm the environment
Have a negative impact on society
Question No: 31
Companies who are willing to ____ are committed:
provide information that is incredible
provide information that is ambiguous
provide information that is credible
provide information that is unverifiable
Question No: 32
The goal of sustainable agriculture is to :
Degrade Environment
Increase Pollution
maintain production at levels necessary to meet the increasing aspirations of an expanding world population without degrading the environments.
Decrease Productivity
Question No: 33
CSR will advance ___ across sectors
Profitably
Inconsistently
Consistently
ecologically
Question No: 34
Naresh Committee was a result of
Satyam Fiasco
Enron Fiasco
Arcelor Mittal amalgamation
Microsoft emergence
Question No: 35
To be a public enterprise
Government should have no role
Government should have 51% ownership of shares
it should be set outside the country
It should be privately owned
Question No: 36
Characteristics of a Socially responsible firm are:
Stuck to the basics and produced only high quality goods and services for specific market niches
Firmly practiced the dual principles of self-management and decentralization
Constantly solicited feedback from customers on all subjects from product direction to corporate donations
All of the above
Question No: 37
Social Audit covers
Ethical Issues
Equal Opportunity
Quality of Life
All of the above
Question No: 38
Which of the following is an unethical practice?
Selling Products less in demand in home countries
Selling products of use
Selling products of use
Selling products of use
Question No: 39
Counterfeiting refers to
printing money
stealing money
violating the patent and copyright of another firm
All of the above
Question No: 40
Adding ecotourism or geotourism to an already rich tourism market such as the Dominican Republic- is an example of
Reaching untapped market potential
misusing the environment
Marketing the place to increase pollution
increasing profits
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