PGDM In Logistics & Supply Chain Management Solve Assignment For Behavioural and Allied Sciences
1. How can one build a positive self-esteem and Self concept? Explain?
2. A person’s attitude fuels his thoughts, feelings and actions. Comment.
3. “Emotionally mature people realize that others do not exist to meet their needs”. What are the distinctive styles for dealing with one’s emotions?
4. What are the positive connotations of being a good listener?
5. Write short notes on any three of the following:-
A. Coping Strategies.
B. Conflict Management.
C. Rust Out.
6. What initiatives should be taken by the top management to increase satisfaction levels among employees?
7. Suggest ways to recognize and present the work of subordinates to the management, so that the organization is able to maintain and sustain the motivation level of employees?
8. “The “cost” of distress (negative stress) for the individual is usually in terms of health whereas the origin is usually in terms of performance”. Suggest various strategies to cope with Distress.
4. Read the case study given below and answer questions given at the end.
Case study
Practicing Assertion at Workplace
Mona is a basic grade therapist working within a busy multidisciplinary team. During weekly team meetings, her supervisor, Raj, has offered Mona’ name for tasks without consulting her – most recently, to represent the profession at a careers day in her absence.
Mona feels angry and frustrated by the situation, which seems beyond her control, leading to feelings of inadequacy. It is important she recognizes these feelings and how they may affect her behavior. They may, for example, result in her remaining inwardly frustrated or venting her feelings, which could lead to deterioration in the relationship with her supervisor.
Questions
1. What are the advantages/ disadvantages of practicing Assertion at the Work Place?
2. How would you deal with such a situation had you been in Mona’s place?
3. While delegating work, how important do you think it is to consult subordinates?
Assignment C
1. Which of these is not a physiological symptom of stress?
a) Change in weight
b) Boredom
c) Frequent Infections
d) Chronic fatigue and tiredness
2. Which one out of the following is most crucial for success?
a) Aptitude
b) Attitude
c) Skill
d) Behaviour
3. Which of the following is not an aspect of Self Esteem?
a) Self efficacy
b) Self respect
c) Self knowledge
d) All of the above
4. Which of these is a mandate for building self esteem?
a) Set goals for yourself
b) Make choices for your life
c) Visualize your successful behaviour
d) All of the above
5. Which of the following is a component of emotional intelligence?
a) Handling Relationships
b) Interpersonal Intelligence
c) Intra-personal Intelligence
d) All of the above
6. __________ helps in recognizing emotions in others.
a) Valance
b) Self control
c) Empathy
d) Sympathy
7. Which of these is not a part of the ‘Johari window'?
a) Hidden self
b) Blind self
c) Open self
d) Ideal self
8. Which of these is a component of human personality?
a) Thoughts
b) Emotion
c) Action
d) All of the above
9. Self-concept is the power house which facilitates development of –
a) Attitude
b) Personality
c) Self Esteem
d) All of the above
10. Building self awareness would include questions like—
a) Who am I?
b) What are my strengths and weaknesses?
c) What are my goals?
d) All of the above.
11. Self Acceptance means—
a) Becoming aware of what others want to be.
b) Becoming aware of what you want to be.
c) Becoming aware of who others are.
d) Becoming aware of who you are.
12. Self Esteem is a way of thinking, feeling and acting that implies you—
a) Accept others.
b) Believe in yourself.
c) Believe others.
d) All of the above.
13. Which of the following is a component of interpersonal intelligence?
a) Empathy
b) Handling Relationships
c) Both of the above
d) None of the above
14. Which of the following is not a style for dealing with emotions?
a) Self aware
b) Engulfed
c) Accepting
d) Avoiding
15. Which of the following statements is an initiative effort?
a) Pursue goals beyond what's required or expected of them
b) Ready to seize opportunities
c) Managing emotions
d) All of the above
16. Which of the following emotions is not synonymous with each other?
a) Guilt
b) Regret
c) Shame
d) Wonder
17. Which of the following is not a building block of positive self esteem?
a) Value others
b) Value yourself
c) Goal setting
d) Offering forgiveness
18. Which of the following is a component of attitudes?
a) Valance
b) Multiplexity
c) Centrality
d) All of the above
19. Which of the following is not a component of an attitude?
a) Affection
b) Actions
c) Centrality
d) Cognition
20. Which of these is not a part of non verbal communication?
a) Eye contact
b) Facial expression
c) Content of message
d) Body movement
21. What do you mean by Emotional Awareness?
a) Recognize your own emotions and feelings
b) Knowing others emotions and feelings
c) None of the above
d) Both of the above
22. Which out of the following is not a primary emotion?
a) Anger
b) Fear
c) Jealousy
d) Love
23. Which of the following statements is synonymous to the term “Conscientiousness”?
a) Dependability and responsibility in fulfilling obligations
b) Being honest to self and hold themselves accountable for meeting their objectives
c) None of the above
d) Both of the above
24. Which of these in not a type of strategy to cope with stress?
a) Functional coping strategy
b) Neutral coping strategy
c) Dysfunctional coping strategy
d) All of the above
25. Which of these is a barrier to effective communication?
a) Ineffective listening
b) Feedback
c) Sender
d) Message
26. Which of these Is a coping strategy for stress at organizational level?
a) Job Redesign / Job Rotation
b) Employee Counselling
c) Mentoring
d) All of the above
27. What are different types of stresses?
a) Eustress
b) Distress
c) Both of the above
d) None of the above
28. Which of the following is a feature of attitude?
a) Attitude affects Behaviour
b) Attitude affects Beliefs
c) Attitude affects Values
d) All of the above
29. Which of these is a consequence of a negative attitude?
a) Get a better job or promotion
b) Loose a customer/ job
c) Successfully complete a project
d) All of the above
30. Which of these is a type of attitude?
a) Positive
b) Negative
c) Neutral
d) All of the above
31. Which one of these is not a phase of listening process?
a) Acknowledging
b) Leveling
c) Sharpening
d) Assimilation
32. Which one of these is not a type of listening?
a) Passive
b) Aggressive
c) Marginal
d) Empathetic
33. Which of these are essentials for good listening?
a) Positive attitude
b) Concentration
c) Interaction
d) All of the above
34. Which one of these does not hamper the listening process?
a) Lack of Interest
b) Question Answer sequences
c) Fear
d) None of the above
35. Which of these is an aspect of Assertive behaviour?
a) Steady & firm
b) Sarcastic and cold
c) Hesitant with pauses
d) None of the above
36. Which of these features need to be overcome, to communicate assertively?
a) Over confidence
b) Low self esteem
c) Both of the above
d) None of the above
37. Occupational stress occurs as a result of—
a) Work overload/ Under load
b) Changes at work place/ environment
c) Excessive travel
d) All of the above
38. What could be the indicators of stressful relationships at work?
a) Isolation
b) Rivalry
c) Political pressure
d) All of the above
39. Personal approaches to cope with stress include—
a) Life style change
b) Meditation
c) None of the above
d) Both of the above
40. Stress has its effect on—
a) Human Physiology
b) Human Psychology
c) Human Social behaviour
d) All of the above